Privacy Policy

Last Updated: June 2026

APRM Solutions Privacy Policy

At APRM Solutions (“APRM,” “we,” “our,” or “us”), we are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, patient communications, telehealth services, and healthcare operations.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Mailing address

• Date of birth

• Insurance information

• Appointment requests

• Health and medical information submitted through forms or consultations

• Information provided during telehealth appointments

We may also automatically collect certain information when you visit our website, including:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and analytics information

How We Use Your Information

We may use your information to:

• Schedule and manage appointments

• Provide healthcare services and treatment

• Communicate regarding appointments, services, and follow-up care

• Process insurance and billing information

• Respond to inquiries and requests

• Improve our website and patient experience

• Maintain compliance with applicable laws and regulations

• Send healthcare-related updates and service information

HIPAA Compliance

As a healthcare provider, APRM Solutions complies with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Protected Health Information (PHI) collected during treatment or healthcare services is maintained and disclosed only as permitted by applicable healthcare privacy regulations.

For information regarding your rights related to Protected Health Information, please contact our office directly.

How We Share Information

We do not sell your personal information.

We may share information when necessary with:

• Healthcare providers involved in your care

• Insurance companies and billing providers

• Laboratory and diagnostic service providers

• Technology vendors supporting our operations

• Legal authorities when required by law

• Regulatory agencies as required for compliance

All third-party partners are expected to maintain appropriate safeguards for any information they receive.

Cookies & Website Analytics

Our website may use cookies, tracking technologies, and analytics services to:

• Improve website performance

• Understand visitor behavior

• Enhance user experience

• Monitor website traffic

You may disable cookies through your browser settings; however, some website features may not function properly.

SMS & Electronic Communications

If you provide your phone number or email address, you may receive:

• Appointment reminders

• Follow-up communications

• Service updates

• Administrative notifications

You may opt out of marketing communications at any time. Healthcare-related communications may still be sent when necessary for your care.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or misuse.

While we work diligently to secure your information, no electronic transmission or storage method can be guaranteed to be completely secure.

Data Retention

We retain information for as long as necessary to:

• Provide healthcare services

• Maintain patient records

• Meet legal and regulatory requirements

• Resolve disputes

• Enforce agreements

Records are securely maintained and disposed of according to applicable healthcare regulations.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Request corrections to inaccurate information

• Request deletion of certain information where permitted by law

• Request copies of your personal data

• Withdraw consent for certain communications

To exercise these rights, please contact our office.

Children’s Privacy

Our website and services are not intended for children under the age of 13 without parental or guardian involvement.

We do not knowingly collect personal information from children without appropriate consent where required.

Third-Party Links

Our website may contain links to third-party websites. APRM Solutions is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website and services constitutes acceptance of any revised Privacy Policy.

Contact Us

APRM Solutions

https://aprmsolutions.com/contact-us/

If you have questions regarding this Privacy Policy or our privacy practices, please contact us directly.